PRIVACY POLICY
1. Introduction
At Wade-Davis.com (“we”, “our”, “us”), your privacy is of paramount importance to us. We are firmly committed to safeguarding the confidentiality, integrity, and security of your personal data. This Privacy Policy outlines the principles and practices we follow to ensure your data is processed in a manner that respects your rights and complies with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope and Data Controller
This Privacy Policy applies to all individuals who visit or interact with wade-davis.com or any of our online platforms. For the purposes of data protection laws, Wade-Davis.com is the “data controller” responsible for how and why your personal data is collected and used.
Questions regarding this Privacy Policy or our data processing practices may be directed to [email protected].
3. Categories of Personal Data We Process
We collect and process the following categories of data, as applicable:
a) Usage Data
Information automatically collected through your visit to wade-davis.com, such as IP address, browser type, pages viewed, session durations, referring URL, and other diagnostic data derived from server logs and analytics tools.
b) Account Data
Information you provide when registering an account with us, including your full name, postal address, email address, and telephone number.
c) Profile Data
Details generated through your interactions with the website, including purchase history, preferences, engagement behaviour, saved items, and profile personalization.
d) Communication Data
Records of correspondence with us, such as emails, contact form submissions, live chat transcripts, support queries, and communication history related to service delivery.
e) Technical Data
Device-specific information such as operating system, browser configurations, screen resolutions, language settings, mobile network information, and system diagnostics.
f) Transaction Data
Details pertaining to your transactions with us, including payment method, billing and shipping addresses, order details, and fulfilment notices.
g) Preference Data
Data related to your choices and preferences, such as marketing and communication consent, opt-in statuses, and product or service interests.
4. Legal Bases for Processing
We process your personal data under the following legal bases, where applicable and appropriate:
– Consent: Where you have given explicit permission for processing your data for one or more specific purposes.
– Contractual Necessity: Where the processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
– Legal Obligation: Where processing is necessary to comply with a legal or regulatory obligation.
– Legitimate Interest: Where the processing serves a legitimate business interest, provided it does not override your fundamental rights and freedoms. This includes fraud prevention, service improvement, marketing (within limits), and ensuring network and information security.
5. Your Privacy Rights
You have specific rights regarding the personal data we process about you:
– Right of Access: You may request confirmation of whether we process your personal data and access to that data.
– Right to Rectification: You may request correction of inaccurate or incomplete data.
– Right to Erasure: In certain cases, you may request the deletion of your data.
– Right to Restrict Processing: You may request limitation of data processing under specific conditions.
– Right to Data Portability: In applicable scenarios, you may request to receive your data in a structured, machine-readable format and ask us to transfer it to another provider.
Residents of California are further entitled under the CCPA to request:
– Information about categories of personal data collected, sources, business purpose, and third parties with whom data was shared.
– A copy of personal data we have collected about you.
– Deletion of personal data under certain circumstances.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, destruction, alteration, or disclosure. These include, but are not limited to:
– Secure encryption protocols for data-in-transit and data-at-rest;
– Multi-factor authentication and role-based access control;
– Periodic data backups and integrity checks;
– Staff training on data privacy and security responsibilities.
7. International Data Transfers
When transferring personal data outside the European Economic Area (EEA) or other jurisdictions with data protection regulations, we ensure compliance through mechanisms such as the European Commission’s Standard Contractual Clauses or other legally recognized measures. We ensure that your data receives an adequate level of protection wherever it is processed.
8. Data Retention
Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations. Our data retention practices are as follows:
– Usage Data: 24 months;
– Account and Profile Data: For the duration of the account’s existence and up to 6 years post-termination;
– Communication and Support Data: 3-5 years, depending on the nature of the interaction;
– Transaction and Payment Data: 7 years for tax and audit purposes;
– Preference Data: Until relevant opt-out or withdrawal of consent is received.
9. Cookie Policy
We utilize cookies and similar tracking technologies to enhance your experience and understand site usage. These include:
– Essential Cookies: Necessary for website functionality, including authentication and navigation;
– Functional Cookies: Enhance personalization and remember preferences;
– Analytics Cookies: Help us understand user interactions, pages most visited, and improve website performance (e.g., Google Analytics);
– Performance Cookies: Monitor technical performance and site response times.
We do not use cookies to collect sensitive personal data or engage in invasive profiling.
10. Cookie Management & Compliance
In compliance with GDPR and CCPA regulations, all non-essential cookies are only set with affirmative user consent. Upon visiting wade-davis.com, you will be presented with a cookie banner enabling acceptance or preferences selection. Users may also manage cookies through their browser settings.
You can withdraw your cookie consent at any time by accessing the cookie settings link provided on our website or contacting us at [email protected].
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us immediately at [email protected] so that we may take appropriate steps to remove the data.
12. Updates to This Policy
We reserve the right to update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Substantive changes will be communicated via notices posted on wade-davis.com or, where appropriate, by direct contact. We encourage users to review this policy regularly to stay informed of our practices.
13. Contact Us
For questions, concerns, or to exercise your privacy rights, please reach out to:
Email: [email protected]
Website: https://www.wade-davis.com
We are fully committed to complying with global data privacy regulations. If you believe your data has not been handled in accordance with this Privacy Policy, we welcome the opportunity to work with you to resolve your concerns.